Performance Driving Safety Specialist
· understand the practical and legal imperatives for a Driving Safety Briefing
· understand how to complete and check a Risk Acknowledgement
· understand the principles of volenti non fit injuria
· understand principles and requirements for under 18 year olds and under 17 year olds
· able to check a driving licence and carry out a DVLA check if needed
· able to quickly evaluate participant for possible intoxication, drugs, psychological issues or inappropriate attitude
· able to assess language limitations, and to communicate this to the driving team
· able to tactfully and confidently refuse participation where there are safety concerns
· able to gauge a participants experience and how this may affect their driving, and to communicate this to the driving team
· able to explain and describe the driving activities that will be carried out, and answer questions effectively
· able to restructure inappropriate expectations prior to driving activities
· able to effectively and diplomatically communicate with instructors and driving specialists
· able to tactfully alert instructors and driving specialists to any participant who may need to be handled with caution
· effective response to emergency situations or incidents
· can reassure as appropriate and manage an incident
· can complete relevant paperwork providing clear and effective information
· calm and focussed approach
· strong team player skills
· able to adapt calmly and effectively to unexpected events
· able to deal with complaints and difficult customers professionally
· professional approach at all times
· able to communicate effectively with public
· understand how to complete and check a Risk Acknowledgement
· understand the principles of volenti non fit injuria
· understand principles and requirements for under 18 year olds and under 17 year olds
· able to check a driving licence and carry out a DVLA check if needed
· able to quickly evaluate participant for possible intoxication, drugs, psychological issues or inappropriate attitude
· able to assess language limitations, and to communicate this to the driving team
· able to tactfully and confidently refuse participation where there are safety concerns
· able to gauge a participants experience and how this may affect their driving, and to communicate this to the driving team
· able to explain and describe the driving activities that will be carried out, and answer questions effectively
· able to restructure inappropriate expectations prior to driving activities
· able to effectively and diplomatically communicate with instructors and driving specialists
· able to tactfully alert instructors and driving specialists to any participant who may need to be handled with caution
· effective response to emergency situations or incidents
· can reassure as appropriate and manage an incident
· can complete relevant paperwork providing clear and effective information
· calm and focussed approach
· strong team player skills
· able to adapt calmly and effectively to unexpected events
· able to deal with complaints and difficult customers professionally
· professional approach at all times
· able to communicate effectively with public